Payline API
All Systems Operational
Web Service API Operational
Hosted Payment Pages Operational
3D Secure Operational
Fraud Detection Engine Operational
Back Office Operational
Sandbox Operational
Payment Method Operational
File Transfer and Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 04:01 CET
Scheduled - As part of our engagement to improve Payline scalability and performances, we will be carrying out planned operations on our main data centre storage infrastructure.

Payment processing will be routed to our backup data centre during these operations to avoid disruption.

Payline Team
Jan 17, 16:16 CET
Jan 17, 2022
Resolved - The issue is resolved since 11h45 AM CET.
Jan 17, 12:02 CET
Update - Hi,

The issue impacts the CAPS issuing server (CA and LCL)
Impacted: every buyer having a LCL or a CA card
Symptoms: payments returning a "01119 - This transaction is not authorized" messages
Date: from 10.45PM CET

The issuer is wotrking to resolve the issue as soon as possible.

Payline Team
Jan 17, 11:56 CET
Investigating - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01119 - This transaction is not authorized" messages
Date: from 10.45PM CET

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Jan 17, 11:21 CET
Jan 16, 2022

No incidents reported.

Jan 15, 2022
Resolved - This incident has been resolved.
Jan 15, 20:03 CET
Identified - The issue still ongoing is confirmed by Credit Mutuel ARKEA. Their teams are mobilized to resolve this incident as soon as possible
Jan 15, 19:12 CET
Investigating - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages
Date: from 7.45PM CET

Some merchants may experience issues on payment processing for the following acquirer: Credit Mutuel Arkea.

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Jan 15, 18:20 CET
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.