Payline API
All Systems Operational
Web Service API Operational
Hosted Payment Pages Operational
3D Secure Operational
Fraud Detection Engine Operational
Back Office Operational
Sandbox Operational
Payment Method Operational
File Transfer and Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021
Completed - The scheduled maintenance has been completed.
Jun 23, 15:53 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 14:30 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team
Jun 23, 09:11 CEST
Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Completed - The scheduled maintenance has been completed.
Jun 17, 05:57 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 05:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.

Payline Team
Jun 16, 13:56 CEST
Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 15:47 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 14:25 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team
Jun 15, 13:44 CEST
Resolved - End of disturbances at 9:45AM CET
Jun 16, 10:04 CEST
Identified - Impacted: merchants using 3DSecure solutions on payment processing, merchants using 3DSecure triggering from Payline Fraud Detection Engine
Symptoms:
Payment sessions may end up being expired for merchants using Payline web pages
Merchants may notice an increase in "02324 - session expired" messages
Merchants using doAuthorization and/or verifyEnrollment APIs may receive error codes
Network: Mastercard
Date: from 9.00AM CET
We are working to resolve the issue as quickly as possible.

Payline Team
Jun 16, 09:08 CEST
Completed - The scheduled maintenance has been completed.
Jun 16, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 15, 09:22 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 09:20 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 15, 09:20 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 05:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.

Payline Team
Jun 14, 16:14 CEST
Jun 15, 2021
Completed - The scheduled maintenance has been completed.
Jun 15, 11:17 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:01 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payline Team
Jun 15, 09:24 CEST
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - End of disturbances at 2:30PM CET
Jun 11, 15:16 CEST
Identified - Impacted: merchants using 3DSecure solutions on payment processing, merchants using 3DSecure triggering from Payline Fraud Detection Engine
Symptoms:
Payment sessions may end up being expired for merchants using Payline web pages
Merchants may notice an increase in "02324 - session expired" messages
Merchants using doAuthorization and/or verifyEnrollment APIs may receive error codes
Network: VISA
Date: from 2.00PM CET
We are working to resolve the issue as quickly as possible.

Payline Team
Jun 11, 14:15 CEST
Jun 10, 2021

No incidents reported.