[PRODUCTION] [PARTIAL OUTAGE] [3DSecure] - Some merchants may experience disruption on 3DS transactions
Incident Report for Payline
Resolved
End of errors with Mastercard at 17:15PM
Posted Apr 11, 2021 - 18:13 CEST
Identified
Impacted: merchants using 3DSecure solutions on payment processing, merchants using 3DSecure triggering from Payline Fraud Detection Engine
Symptoms:
Payment sessions may end up being expired for merchants using Payline web pages
Merchants may notice an increase in "02324 - session expired" messages
Merchants using doAuthorization and/or verifyEnrollment APIs may receive error codes
Network: Mastercard
Date: from 4.00PM CET
We are working to resolve the issue as quickly as possible.

Payline Team
Posted Apr 11, 2021 - 17:12 CEST
This incident affected: 3D Secure.
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