[PRODUCTION] [PARTIAL OUTAGE] [3DSecure] - Some merchants may experience disruption on 3DS transactions
Incident Report for Payline
Resolved
This incident has been resolved.
Posted Nov 18, 2021 - 10:51 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2021 - 16:01 CET
Identified
Impacted: merchants using 3DSecure solutions on payment processing

Symptoms:
- Payment sessions may end up being expired for merchants using Payline web pages
- Merchants may notice an increase in "02324 - session expired" messages
- Merchants using doAuthorization and/or verifyEnrollment APIs may receive error codes


Date: from 12.00 PM CET

We are working to resolve the issue as quickly as possible.

Payline Team
Posted Nov 17, 2021 - 13:39 CET
This incident affected: 3D Secure.
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