[PRODUCTION] [PARTIAL OUTAGE] [3DSecure] - Some merchants may experience disruption on 3DSv1 transactions
Incident Report for Payline
Resolved
This incident has been resolved.
Posted Nov 16, 2021 - 12:03 CET
Investigating
Impacted: merchants using 3DSecure solutions on payment processing

Symptoms:
- Payment sessions may end up being expired for merchants using Payline web pages
- 3DSecure authentication may not be possible
- Merchants may notice an increase in "02324 - session expired" messages

Banks: Caisse Epargne (Natixis), La banque postale
Date: from 10.45AM CET

We are contacting those banks to resolve the issue as quickly as possible.

Payline Team
Posted Nov 16, 2021 - 11:43 CET
This incident affected: 3D Secure.
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