[PRODUCTION] [PARTIAL OUTAGE] [Issuer] - We have detected authorization issue with CAPS
Incident Report for Payline
Resolved
The issue is resolved since 11h45 AM CET.
Posted Jan 17, 2022 - 12:02 CET
Update
Hi,

The issue impacts the CAPS issuing server (CA and LCL)
Impacted: every buyer having a LCL or a CA card
Symptoms: payments returning a "01119 - This transaction is not authorized" messages
Date: from 10.45PM CET

The issuer is wotrking to resolve the issue as soon as possible.

Payline Team
Posted Jan 17, 2022 - 11:56 CET
Investigating
Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01119 - This transaction is not authorized" messages
Date: from 10.45PM CET

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Posted Jan 17, 2022 - 11:21 CET
This incident affected: Web Service API, Hosted Payment Pages, Back Office, and Payment Method.