[PRODUCTION] [PARTIAL OUTAGE] [3DSecure] - Some merchants may experience disruption on 3DS transactions
Incident Report for Payline
Resolved
Incident resolved at 02:14 AM French time
Posted Jul 18, 2021 - 02:34 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jul 18, 2021 - 02:32 CEST
Identified
Impacted: merchants using 3DSecure solutions on payment processing

Symptoms:
- Payment sessions may end up being expired for merchants using Payline web pages
- Merchants may notice an increase in "02324 - session expired" messages
- Merchants using doAuthorization and/or verifyEnrollment APIs may receive error codes


Date: from 1.27AM CET

We are working to resolve the issue as quickly as possible.

Payline Team
Posted Jul 18, 2021 - 02:20 CEST
This incident affected: 3D Secure.
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