Payline Status

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

[SANDBOX] [MAINTENANCE] [NO IMPACT] - 3DSecure component upgrade - 01/04/2025 3.30pm CET

Completed - The scheduled maintenance has been completed.
Apr 1, 15:45 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 15:30 CEST

Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team
Apr 1, 15:25 CEST

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

[PRODUCTION] [PARTIAL OUTAGE] [Acquirer] - We have detected connection issues with some acquirer

Resolved - This incident has been resolved.
Mar 28, 21:31 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 20:54 CET

Investigating - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "02101 - System internal error (frontend)" and "01197 - Erreur between MDA and SAA"
Date: from 6.08PM CET
Root Cause : Partner

Some merchants may experience issues on payment processing

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Mar 28, 18:29 CET

Mar 27, 2025

[SANDBOX] [MAINTENANCE] [NO IMPACT] - Release V25.4-RC1 - 27/03/2025 2.30pm CET

Completed - The scheduled maintenance has been completed.
Mar 27, 16:27 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 14:30 CET

Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team
Mar 26, 10:26 CET

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

[PRODUCTION] [PARTIAL OUTAGE] [Acquirer] - We have detected connection issues with some acquirer

Resolved - This incident has been resolved.
Mar 20, 16:58 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 16:52 CET

Identified - The issue has been identified and a fix is being implemented.
Mar 20, 16:52 CET

Investigating - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01197 - Erreur between MDA and SAA" messages
Date: from 16.18 PM CET
Root Cause : Partner

Some merchants may experience issues on payment processing for the following acquirers: Banque Populaire and Caisse Epargne

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Mar 20, 16:47 CET

Mar 19, 2025

No incidents reported.

All Systems Operational

Past Incidents