Resolved -
This incident has been resolved.
Apr 17, 15:20 CEST
Update -
The technical incident was from 10:49 am to 10:53. The situation is now stable. We continue to monitoring.
Root Cause : Infra
Apr 17, 11:43 CEST
Monitoring -
Impacted: merchants using payment processing through Payline's web pages, merchants using Payline's web services API calls
Symptoms: merchants may notice an increase in "02102 - External server communication error" messages
Date: from 10.50AM CET
Root Cause : Intern
We are working to resolve the issue as quickly as possible.
Payline Team
Apr 17, 11:01 CEST