Identified - The issue has been identified and a fix is being implemented.
Apr 02, 2025 - 23:40 CEST
Investigating - Impacted: every merchant having a contrat with those acquirers Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages Date: from 11.05PM CET Root Cause : Partner
Some merchants may experience issues on payment processing for the following acquirers: LA BANQUE POSTALE
We are contacting those acquirers to resolve the issue as quickly as possible.
Payline Team
Apr 02, 2025 - 23:39 CEST
Web Service API
Operational
Hosted Payment Pages
Operational
3D Secure
Operational
Fraud Detection Engine
Operational
Back Office
Operational
Sandbox
Operational
Payment Method
Operational
File Transfer and Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 3, 2025
No incidents reported today.
Apr 2, 2025
Unresolved incident: [PRODUCTION] [PARTIAL OUTAGE] [Acquirer] - We have detected connection issues with some acquirer.
Resolved -
This incident has been resolved.
Mar 28, 21:31 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 28, 20:54 CET
Investigating -
Impacted: every merchant having a contrat with those acquirers Symptoms: payments returning a "02101 - System internal error (frontend)" and "01197 - Erreur between MDA and SAA" Date: from 6.08PM CET Root Cause : Partner
Some merchants may experience issues on payment processing
We are contacting those acquirers to resolve the issue as quickly as possible.
Resolved -
This incident has been resolved.
Mar 20, 16:58 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 16:52 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 20, 16:52 CET
Investigating -
Impacted: every merchant having a contrat with those acquirers Symptoms: payments returning a "01197 - Erreur between MDA and SAA" messages Date: from 16.18 PM CET Root Cause : Partner
Some merchants may experience issues on payment processing for the following acquirers: Banque Populaire and Caisse Epargne
We are contacting those acquirers to resolve the issue as quickly as possible.