[SANDBOX] [SERVICE DISRUPTION] [API services] - Some merchants may experience disruption on 3DS treatments
Incident Report for Payline
Resolved
This incident has been resolved.
Posted Feb 14, 2024 - 15:27 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 13, 2024 - 16:44 CET
Investigating
Impacted: merchants using payment processing through Payline's web pages, merchants using Payline's web services API calls
Symptoms: merchants may notice an increase in "03009 - 3DS Technical errorr" messages
Date: from 09:51AM CET
Root Cause : Intern

We are working to resolve the issue as quickly as possible.

Payline Team
Posted Feb 12, 2024 - 10:25 CET
This incident affected: Sandbox.
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