Resolved -
This incident has been resolved.
Jun 30, 22:32 CEST
Monitoring -
Issue ended
Jun 30, 22:31 CEST
Identified -
The issue is still in progress, confirmed by BNPP
Jun 30, 20:47 CEST
Update -
We are continuing to investigate this issue.
Jun 30, 20:34 CEST
Investigating -
Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01909 - Bank server Internal error" messages
Date: from 19:09 PM CET
Root Cause : Partner
Some merchants may experience issues on payment processing for the following acquirers: BNPP
We are contacting those acquirers to resolve the issue as quickly as possible.
Payline Team
Jun 30, 19:51 CEST