Monext Online API
All Systems Operational
Web Service API Operational
Hosted Payment Pages Operational
3D Secure Operational
Fraud Detection Engine Operational
Back Office Operational
Sandbox Operational
Payment Method Operational
File Transfer and Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 11, 2024

No incidents reported today.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Resolved - This incident has been resolved.
Oct 8, 21:29 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 21:17 CEST
Identified - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01907 - Card provider server error" message
Date: from 6.30 PM CET
Root Cause : Partner

Some merchants may experience issues on payment processing for the following acquirers: BNPP

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team

Oct 8, 19:56 CEST
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 15:16 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 14:30 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team

Oct 3, 08:30 CEST
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Completed - The scheduled maintenance has been completed.
Sep 27, 10:52 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 10:00 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team

Sep 26, 12:45 CEST