Payline Status

Dec 13, 2024

No incidents reported today.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

[PRODUCTION] [MAINTENANCE] [NO IMPACT] - Release V24.10 - 10/12/2024 4am CET

Completed - The scheduled maintenance has been completed.
Dec 10, 05:57 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 04:00 CET

Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team
Dec 9, 09:27 CET

Dec 9, 2024

[PRODUCTION] [PARTIAL OUTAGE] [Acquirer] - We have detected connection issues with some acquirer

Resolved - This incident has been resolved.
Dec 9, 16:45 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 15:25 CET

Investigating - We are currently investigating this issue.
Dec 9, 14:37 CET

Identified - The issue has been identified and a fix is being implemented.
Dec 9, 14:36 CET

Investigating - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages
Date: from 2.19PM CET
Root Cause : Partner

Some merchants may experience issues on payment processing for the following acquirers: la Bnaque Postale

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Dec 9, 14:36 CET

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

[SANDBOX] [MAINTENANCE] [NO IMPACT] - Release V24.10-RC2 - 05/12/2024 10.00am CET

Completed - The scheduled maintenance has been completed.
Dec 5, 10:38 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:00 CET

Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Payline Team
Dec 4, 15:04 CET

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

[PRODUCTION] [PARTIAL OUTAGE] [Acquirer] - We have detected connection issues with some acquirer

Resolved - This incident has been resolved.
Dec 2, 17:24 CET

Update - We are continuing to investigate this issue.
Dec 2, 11:25 CET

Investigating - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages
Date: from 2.02PM CET
Root Cause : Partner

Some merchants may experience issues on payment processing for the following acquirers: Banque Postale

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Dec 2, 11:18 CET

Dec 1, 2024

[PRODUCTION] [PARTIAL OUTAGE] [Acquirer] - We have detected connection issues with some acquirer

Resolved - This incident has been resolved.
Dec 1, 19:53 CET

Update - We are continuing to work on a fix for this issue.
Dec 1, 19:13 CET

Identified - The issue has been identified and a fix is being implemented.
Dec 1, 18:36 CET

Investigating - Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages
Date: from 5.40PM CET
Root Cause : Partner

Some merchants may experience issues on payment processing for the following acquirers: Banque Postale

We are contacting those acquirers to resolve the issue as quickly as possible.

Payline Team
Dec 1, 18:36 CET

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.