Investigating - Impacted: every merchant having a contrat with this acquirer
Symptoms: payments returning a "01199 - Error connection SAA"
Date: from 4.15AM CET
Some merchants may experience issues on payment processing for the the acquirer: Barclay Card.

We are contacting this acquirer to resolve the issue as quickly as possible.

Payline Team
Jan 17, 04:48 CET

Investigating - Impacted: merchants using Payline Back Office to search transactions on live environment, merchants calling getTransactionDetails API, merchants receiving fraud alert emails
Symptoms: Slowness and/or error page in Payline back office's search facility
Slowness on getTransactionDetails API calls
Delayed reception of fraud alert emails
Date: from 10.04AM CET
Some merchants may experience disruption on Payline back office.

We are working to resolve the issue as quickly as possible.

Payline Team
Jan 11, 10:23 CET

Investigating - Impacted: merchants using Payline Back Office to search transactions on live environment, merchants calling getTransactionDetails API, merchants receiving fraud alert emails

Symptoms:
- Slowness and/or error page in Payline back office's search facility
- Slowness on getTransactionDetails API calls
- Delayed reception of fraud alert emails
- Date: from 4.30PM CET

Some merchants may experience disruption on Payline back office.

We are working to resolve the issue as quickly as possible.

Payline Team
Jan 8, 17:21 CET

Investigating - Impacted: every merchant having a contrat with acquirer UNICRE
Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages
Date: from 11.06AM CET

Some merchants may experience issues on payment processing for the following acquirer: UNICRE.

We are contacting this acquirer to resolve the issue as quickly as possible.

Payline Team
Jan 8, 11:28 CET