Investigating - Impacted: every merchant having a contrat with those acquirers Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01909 – SBank server Internal error" messages Date: from 15:15 AM CET Root Cause : Partner
Some merchants may experience issues on payment processing for the following acquirers: Banque Société Générale
We are contacting those acquirers to resolve the issue as quickly as possible.
Resolved -
This incident has been resolved
Jun 13, 12:55 CEST
Identified -
The issue has been identified and a fix is being implemented.
Jun 13, 12:20 CEST
Investigating -
Impacted: every merchant having a contrat with those acquirers Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages Date: from 11.45 AM CET Root Cause : Partner
Some merchants may experience issues on payment processing for the following acquirers: Banque Société Générale
We are contacting those acquirers to resolve the issue as quickly as possible.