Resolved -
This incident has been resolved.
Dec 9, 16:45 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 9, 15:25 CET
Investigating -
We are currently investigating this issue.
Dec 9, 14:37 CET
Identified -
The issue has been identified and a fix is being implemented.
Dec 9, 14:36 CET
Investigating -
Impacted: every merchant having a contrat with those acquirers
Symptoms: payments returning a "01197 - Erreur between MDA and SAA" or "01198 – SAA configuration error" messages
Date: from 2.19PM CET
Root Cause : Partner
Some merchants may experience issues on payment processing for the following acquirers: la Bnaque Postale
We are contacting those acquirers to resolve the issue as quickly as possible.
Payline Team
Dec 9, 14:36 CET