Payline Status - [PRODUCTION] [SERVICE DISRUPTION] [Hosted Payment Pages] - Some merchants may experience slowness and disruption on payment processing

[PRODUCTION] [SERVICE DISRUPTION] [Hosted Payment Pages] - Some merchants may experience slowness and disruption on payment processing

Incident Report for Payline

Resolved

This incident has been resolved.

Posted Jan 13, 2025 - 13:39 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2025 - 10:45 CET

Investigating

Impacted: merchants using payment processing through Payline's web pages, merchants using Payline's web services API calls

Date: from 10.04AM CET
Root Cause : Intern

We are working to resolve the issue as quickly as possible.

Payline Team

Posted Jan 13, 2025 - 10:16 CET

This incident affected: Web Service API, Hosted Payment Pages, 3D Secure, Back Office, and Payment Method.